Equity Residential have a commitment to resolve maintenance issues quickly and reliably. Our online reporting system helps us to receive the information that we need in order to understand your problem.
It also allows you to upload photos of your problem that may help our contractors to bring the right tools and equipment to fix your problem.
Repairs for non-emergencies that are reported online are likely to be dealt with more quickly than those that are reported by telephone or by email.
Our Property Managers are often out of the office visiting property that require repairs and have access to your request via this system while they are away from the office.